Available Tools
get_approval_details
respond_to_approval
get_attachment
list_customers
add_customers_to_service_desk
remove_customers_from_service_desk
get_request_participants
add_request_participant
remove_request_participant
search_customers
get_info
search_articles
get_article
list_organizations
create_organization
get_organization
get_organization_users
list_requests
get_request
create_request
get_request_status
get_request_transitions
transition_request
get_request_comments
add_request_comment
get_request_attachments
get_request_sla
get_request_approvals
search_requests
get_request_types
get_request_type
get_request_type_fields
discover_required_fields
list_service_desks
get_service_desk
create_service_desk
get_service_desk_queues
test_jsm_connection
diagnose_service_desk_issue
get_service_desk_info
check_service_desk_access