
Your LLM handles the reasoning and workflow generation; Merge Agent Handler takes care of the rest — including onboarding, authentication, rate limits, and error handling across all third-party systems.
- Your agent will call Merge Agent Handler to list all tools available for your registered user to use
- Merge Agent Handler will respond with the available tools enabled in the Tool Pack
- Your registered user prompts your agent to conduct an action, and your agent calls one of the available tools. If it’s your user’s first time interacting with a given connector, we’ll signal to prompt for the user’s credentials via Link.
- The tool call arguments are passed through the Security Gateway & DLP solution to scan for sensitive entities.
- The tool call is executed and the requests are made to the third party.
- The responses are returned by the third party. They will pass through the Security Gateway once more, and then returned back to your agent.